Help & Frequently Asked Questions
Find guidance on ordering, shipping, returns and caring for your PetStyle Co. apparel and mugs.
How do I place an order?
Browse the catalog, open a product and choose the available size, color or other options. Review the product details and size guide, then add the item to your cart. At checkout, review your delivery address, shipping charges and order total before paying.
Production and delivery times vary by product and destination. Available shipping options and applicable charges are shown at checkout. For production times, delivery guidance and help with order issues, read our Shipping, Returns & Refund Policy using the footer link.
Our products are made to order. Please review our Shipping, Returns & Refund Policy for eligibility and reporting deadlines before placing your order. Check the size guide and available options carefully. If your item arrives damaged, defective or incorrect, use Contact Us and include your order number and clear photos of the issue.
Where do I find materials, sizing and care instructions?
Materials and care instructions vary by product. Read the listing and follow any care label supplied with your item. For clothing, compare the size guide with a garment you already enjoy wearing. For mugs, check the listed capacity and any dishwasher or microwave guidance before use.
